Take Control of Your Subscribers' Connected Experience
Today’s MSOs are much more than just a broadband or TV provider. MSOs strive to deliver data and content services both in and out of home, and massive Wi-Fi deployments performed by MSOs both in the U.S. and globally are a great testimony to that.
Everyone understands that optimal connectivity experience is key to high customer value and stickiness. But how can you ensure that the customers always get the best, wherever they are? Can you ensure that your Wi-Fi resources are deployed efficiently and are delivering the user experience they were planned to deliver? Can you ensure that your subscribers are getting the best video streaming, voice, data and conferencing applications experience from your deployed Wi-Fi networks and Cell connectivity?
With Wefi’s MSO Solution, you can get insights for most efficient planning and thus maximize the value of deployed network resources. You can then have a way to enforce, monitor, manage and improve the connectivity experience of your subscribers.
How it Works
It’s all about connectivity, data and analytics. WeConnect, our patented mobile Connection Manager, WeCollect our Data Collection SDK and Wefi Advanced Research Tool (ART) provide carrier grade wireless connectivity, ongoing data collection and aggregation from Subscribers’ mobile devices and state of the ART analytics based business insights.
Our datasets and dashboards provide invaluable view into day-to-day experience of your users. Whether at home or on the go, connected to a cellular network, home Wi-Fi, MSOs own network or just a public hotspot, Wefi offers detailed information about the user experience and arms the MSO with actionable insight.
Data and Insights
Our data covers multiple aspects of smartphone and tablet connection quality, application usage and location, with unprecedented granularity of 10x10 meters and exact identification of a specific network and app. We observe the speeds your subscribers are getting while watching YouTube on your Wi-Fi network compared to their own home Wi-Fi or cellular networks, exact locations where they succeed or fail to connect, and other parameters of the experience.
Wefi ART is our SaaS analytics and insights tool. It includes tenth of generic dashboard created for the MSO from years of experience working with our customers. Once your data is poured into tour white lebled partition, these dashboards will come to live and will present valuable KPIs and insights. These dashboards can be customized to fit your specific requirements.
For customers who want to have their own analysis, the data is also available in aggregated raw data form and be fed to the MSO data store using our WeFeed service.
WeConnect on-device software is delivered in two formats: an SDK library that can be integrated into any existing mobile app, or a standalone WeFind Wi-Fi assistant application.
WeCollect is an SDK that can be integrated to the WeConnect as a single unified SDK, or can be integrated to any of the MSO existing Apps to constantly collects data.
The WeFind Wi-Fi is an application that that helps the subscribers to locate and connect to the MSO network, free public Wi-Fi networks and Wefi’s Amenity Wi-Fi network. The features include a map of Wi-Fi locations and search for nearest hotspots, connectivity notifications and network quality information.